They walk among us and they vote!!! Be afraid! Be very afraid!
Thomas Cook Holidays have received these genuine complaints from guests …
1. “We had to queue outside with no air conditioning.”
2. “It’s lazy of the local shopkeepers to close in the afternoons.
3. “We booked an excursion to a water park but no-one told us we had to bring our swimming costumes and towels.”
4. “We booked an excursion to a water park but no-one told us we had to bring our swimming costumes and towels.”
5. “I often needed to buy things during ‘siesta’ time – this should be banned.”
6 “My fiance and I booked a twin-bedded room but we were placed in a double-bedded room. We now hold you responsible for the fact that I find myself pregnant. This would not have happened if you had put us in the room that we booked.”
7. “The beach was too sandy.”
8. “We found the sand was not like the sand in the brochure. Your brochure shows the sand as yellow but it was white.”
10. “Topless sunbathing on the beach should be banned. The holiday was ruined as my husband spent all day looking at other women.”
12. “No-one told us there would be fish in the sea. The children were startled.”
13. “There was no egg slicer in the apartment…”
14. “We went on holiday to Spain and had a problem with the taxi drivers as they were all Spanish.”
15. “The roads were uneven..”
16. “It took us nine hours to fly home from Jamaica to England it only took the Americans three hours to get home.”
17. “I compared the size of our one-bedroom apartment to our friends’ three-bedroom apartment and ours was significantly smaller..”
18. “The brochure stated: ‘No hairdressers at the accommodation’. We’re trainee hairdressers – will we be OK staying there?”
19. “There are too many Spanish people. The receptionist speaks Spanish. The food is Spanish. Too many foreigners now live abroad.”
20. “I think it should be explained in the brochure that the local
store does not sell proper biscuits like custard creams or ginger nuts.”
21. “It is your duty as a tour operator to advise us of noisy or unruly guests before we travel.”
22. “I was bitten by a mosquito, no-one said they could bite.”
23. “On my holiday to Goa in India, I was disgusted to find that almost every restaurant served curry. I don’t like spicy food at all.”
Yes, be very afraid!
(Please share with your friends and colleagues)
~~~~~~~~~~~~~~~~~~~~~~~~~
Cliff Chapman
www.traveljunkies.com
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